hibajje FAQ — All Your
Questions Answered

You must be at least 18 years old to register and play on hibajje. This is a strict requirement and hibajje takes age verification seriously. If there is any doubt about a player's age, hibajje reserves the right to request identity documents before processing withdrawals. Underage gambling is illegal and hibajje does not permit it under any circumstances.

No. hibajje allows only one account per person. Creating multiple accounts is a violation of hibajje's Terms and Conditions and may result in all accounts being suspended and any winnings being forfeited. If you have forgotten your login details, use the password reset option on the login page or contact hibajje support for help recovering your existing account.

Go to the hibajje login page and click "Forgot Password". Enter the mobile number linked to your hibajje account. You will receive a verification code via SMS. Enter the code, set a new password, and you are back in. If you no longer have access to your registered mobile number, contact hibajje support directly via live chat for manual account recovery.

Log in to your hibajje account and go to the Profile or Account Settings section. You can update your display name, email address, and communication preferences there. For security reasons, changes to your registered mobile number require identity verification. Contact hibajje support if you need to update your primary mobile number.

Log in to hibajje and go to the Deposit section. Select bKash as your payment method. Enter the amount you want to deposit — the minimum is ৳100. You will be shown a hibajje bKash merchant number. Open your bKash app, go to Send Money or Payment, enter the hibajje merchant number and the amount, then confirm with your bKash PIN. Your hibajje account balance updates within seconds. Keep your bKash transaction ID in case you need to follow up with support.

The minimum deposit on hibajje is ৳100. The minimum withdrawal is ৳200. There is no maximum deposit limit for standard accounts. Withdrawal limits may vary depending on your account level and verification status. VIP hibajje players enjoy higher daily withdrawal limits. hibajje does not charge any fees on deposits or withdrawals — what you send is what arrives.

Most hibajje withdrawals to bKash or Nagad are processed within 5 to 15 minutes. During busy periods — typically evenings and weekends — it may take up to 30 minutes. hibajje processes withdrawals 24 hours a day, 7 days a week. If your withdrawal has not arrived after 60 minutes, contact hibajje support via live chat with your withdrawal reference number and they will investigate immediately.

Yes. hibajje fully supports Nagad for both deposits and withdrawals. The process is identical to bKash — go to the Deposit or Withdrawal section in your hibajje account, select Nagad, and follow the on-screen instructions. Nagad transactions on hibajje are processed at the same speed as bKash, usually within seconds for deposits and under 15 minutes for withdrawals.

First, wait 5 minutes and refresh your hibajje account balance. If the deposit still has not appeared, check that you sent the payment to the correct hibajje merchant number shown on the deposit screen. Then contact hibajje support via live chat and provide your bKash or Nagad transaction ID, the amount sent, and the time of the transaction. The hibajje finance team will verify and credit your account manually if the payment was confirmed on the mobile money side.

hibajje offers a welcome bonus to all new players who register and make their first deposit. The bonus is credited automatically to your hibajje account after your first qualifying deposit. The exact bonus amount and percentage may vary — check the current promotion on the hibajje homepage after registering. Welcome bonuses are subject to wagering requirements before withdrawal. See the Terms and Conditions for full details.

Wagering requirements mean you need to bet the bonus amount a certain number of times before you can withdraw the bonus winnings. For example, if hibajje gives you a ৳500 bonus with a 20x wagering requirement, you need to place ৳10,000 in total bets using that bonus before it converts to withdrawable cash. Not all hibajje games contribute equally — slots typically count 100%, while some other game types may count less. Always check the specific bonus terms on hibajje before claiming.

Yes. hibajje runs regular cashback promotions for active players. Cashback is calculated as a percentage of your net losses over a defined period and credited back to your hibajje account. hibajje also runs daily and weekly reload bonuses, free spin offers on selected slots, and special event promotions tied to tournaments like the 24 Hour Grand Prix. Log in to your hibajje account regularly to check the latest offers in the Promotions section.

No. hibajje bonus funds cannot be withdrawn directly. You must first meet the wagering requirements attached to the bonus. Once the wagering requirement is completed, the bonus converts to real cash which you can withdraw to your bKash or Nagad account. Your own deposited funds (not bonus funds) can always be withdrawn at any time, subject to the standard hibajje withdrawal process.

Yes. All hibajje games use certified Random Number Generators (RNG). This means every spin, every crash multiplier, and every fishing game outcome is determined by a mathematically random process that cannot be predicted or manipulated — not by hibajje, not by any player. hibajje is committed to transparent and fair gaming. The RNG systems used in hibajje games are independently tested to ensure compliance with international fairness standards.

All hibajje games are fully playable on mobile — both through the hibajje website in your mobile browser and through the dedicated hibajje app. This includes Slots, Mega Fishing, Space Max, Golden Land, Butterfly Blossom, Let's Shoot, and the 24 Hour Grand Prix tournament. hibajje games are optimised for touchscreen play and work well on both Android and iOS devices, including budget smartphones.

Minimum bets vary by hibajje game. Most hibajje slots start from as low as ৳2 per spin. Fishing games and crash games like Space Max typically start from ৳5 per round. The 24 Hour Grand Prix tournament has its own qualifying bet minimums which are displayed in the tournament lobby. hibajje is designed to be accessible — you do not need to bet large amounts to enjoy the full hibajje game experience.

The 24 Hour Grand Prix is a rolling daily tournament on hibajje. Every bet you place on qualifying hibajje games earns you points on the leaderboard. The leaderboard resets every 24 hours. At the end of each cycle, the top-ranked hibajje players share a prize pool — the higher your rank, the larger your share. You can check your current position on the leaderboard in real time from the tournament page. No separate entry fee is required — just play your normal hibajje games.

Visit the hibajje App page on your mobile browser and follow the download instructions. The hibajje app is available as a direct APK download for Android devices. iOS users can add hibajje to their home screen as a Progressive Web App (PWA) for a near-native experience. The hibajje app is not listed on the Google Play Store or Apple App Store due to platform policies on gaming apps — always download directly from the official hibajje website to ensure you get the genuine, safe version.

Yes, the official hibajje app downloaded from hibajje.io/app is completely safe. Because it is an APK file (not from the Play Store), Android will ask you to allow installation from unknown sources. This is a standard Android security prompt for any app installed outside the Play Store — it does not mean the hibajje app is unsafe. After installation, you can turn off the "unknown sources" permission again if you prefer. Never download the hibajje app from any third-party website or link.

Try these steps in order: 1) Close the app completely and reopen it. 2) Check your internet connection — hibajje requires a stable data or Wi-Fi connection. 3) Clear the hibajje app cache in your phone's App Settings. 4) Uninstall and reinstall the latest version of the hibajje app from hibajje.io/app. If the problem persists, contact hibajje support via live chat and describe the issue along with your device model and Android version.

Yes. hibajje provides deposit limit tools in your account settings. You can set daily, weekly, or monthly deposit limits to help manage your spending. Once a limit is set, hibajje will not allow you to deposit beyond that amount within the chosen period. Increasing a limit takes 24 hours to take effect (cooling-off period), but reducing a limit applies immediately. hibajje encourages all players to use these tools as part of a healthy gaming habit. Visit the Responsible Gaming page for more information.

If you feel you need a break from hibajje, you can request a self-exclusion through your account settings or by contacting hibajje support directly. Self-exclusion options range from a 24-hour cooling-off period to a permanent account closure. During a self-exclusion period, you will not be able to log in or deposit on hibajje. hibajje takes these requests seriously and processes them promptly. If you are struggling with gambling, please reach out to hibajje support — we are here to help, not just to take bets.

hibajje is an entertainment platform for adults aged 18 and over. Gambling involves real money and carries financial risk. hibajje games should be played for fun, not as a way to make money or solve financial problems. If gambling is affecting your daily life, relationships, or finances, please use hibajje's responsible gaming tools or seek help. hibajje is committed to promoting safe and responsible gaming for all Bangladesh players. Read more on the Responsible Gaming page.