hibajje Terms and Conditions

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and hibajje ("hibajje", "we", "us", "the platform") governing your access to and use of the hibajje website at hibajje.io, the hibajje mobile application, and all related services offered by hibajje.

By creating an account on hibajje, making a deposit, placing a bet, or otherwise using any feature of the platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. These Terms apply alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference.

If you are accessing hibajje on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms. If you do not have that authority, or if you do not agree with any part of these Terms, you must not use hibajje.

02 Eligibility

To register and use hibajje, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age. hibajje does not permit minors to register or play under any circumstances.
• You must be legally permitted to participate in online gaming activities under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person for the purpose of circumventing these eligibility requirements.
• You must not have been previously excluded or banned from hibajje or any affiliated platform.
• You must not be a current employee, contractor, or immediate family member of a hibajje employee or contractor.

hibajje reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned to the original payment method where possible.

03 Account Registration

Each player is permitted to hold only one account on hibajje. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and constitutes a breach of these Terms.

Accurate Information

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and mobile number. hibajje uses this information to verify your identity, process payments, and communicate with you about your account. Providing false or misleading information is grounds for immediate account closure and forfeiture of any balance held in the account.

Account Security

You are solely responsible for maintaining the confidentiality of your hibajje login credentials. Do not share your password with anyone. hibajje will never ask for your password via email, live chat, or any other channel. If you suspect that your account has been accessed without your authorisation, contact hibajje support immediately via live chat.

• Use a strong, unique password for your hibajje account.
• Enable two-factor authentication if available on your account.
• Log out of your account when using shared or public devices.
• Report any suspicious activity on your account to support without delay.

hibajje will not be liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials.

Account Verification (KYC)

hibajje may require you to complete a Know Your Customer (KYC) verification process before processing withdrawals or activating certain account features. This process may require you to submit a copy of a government-issued photo ID, proof of address, and proof of the payment method used. Failure to complete KYC verification when requested may result in withdrawal delays or account restrictions.

04 Deposits and Withdrawals

Supported Payment Methods

hibajje currently supports the following payment methods for both deposits and withdrawals: bKash, Nagad, and Rocket. These are the only payment methods accepted on the platform. hibajje does not accept cash, bank transfers, or any cryptocurrency at this time.

Deposit Terms

• The minimum deposit amount is ৳100.
• Deposits are credited to your hibajje account instantly in the vast majority of cases.
• hibajje does not charge any fees on deposits. However, your mobile banking provider may apply their own transaction fees.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.
• hibajje reserves the right to request verification of the payment method used before crediting a deposit.

Withdrawal Terms

• The minimum withdrawal amount is ৳200.
• Withdrawals are processed to the same payment method used for the most recent deposit where possible.
• hibajje does not charge platform fees on withdrawals. Mobile banking provider fees may apply.
• Withdrawals are typically processed within minutes. In some cases, additional verification may be required, which can extend processing time.
• hibajje reserves the right to delay or withhold a withdrawal pending completion of identity verification or investigation of suspected fraud.
• Any active bonus wagering requirements must be met in full before a withdrawal can be processed.

05 Bonuses and Promotions

hibajje offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the bonus is offered, as well as the general bonus rules set out in this section.

General Bonus Rules

• All bonuses are subject to wagering requirements. The specific wagering requirement for each bonus will be clearly stated in the promotion details.
• Wagering requirements must be met within the time period specified for each bonus. Bonuses that are not wagered within the specified period will expire and be removed from your account.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met in full.
• hibajje reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Only one welcome bonus is available per player, per household, per device, and per IP address.

Bonus Abuse

hibajje takes bonus abuse seriously. Actions that constitute bonus abuse include but are not limited to: creating multiple accounts to claim the same bonus more than once, placing bets that exploit bonus terms to guarantee a profit regardless of outcome, and using automated software to meet wagering requirements. If hibajje determines that a player has engaged in bonus abuse, the bonus and any associated winnings will be forfeited and the account may be suspended.

06 Game Rules and Fair Play

All games available on hibajje use certified Random Number Generator (RNG) technology to ensure that game outcomes are genuinely random and cannot be predicted or manipulated. The RNG systems used by hibajje's game providers are independently tested and certified by recognised third-party testing laboratories.

Each game on hibajje has its own specific rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of any game before placing bets. hibajje is not responsible for losses incurred as a result of a player's misunderstanding of game rules.

Malfunction Policy

In the event of a technical malfunction or error that affects the outcome of a game, hibajje reserves the right to void the affected bets and return the wagered amounts to the players involved. Winnings generated as a result of a technical error or malfunction are not valid and will not be paid out. hibajje will make reasonable efforts to notify affected players promptly.

• Bets placed after a game malfunction has been identified may be voided.
• hibajje's decision on malfunction-related disputes is final.
• Players who experience a suspected malfunction should contact support immediately and not continue playing the affected game.

07 Prohibited Conduct

The following actions are strictly prohibited on hibajje. Engaging in any of these activities will result in account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Registering more than one account on hibajje.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using automated software, bots, scripts, or any other tool to interact with the hibajje platform in a way not intended for human players.
• Attempting to manipulate game outcomes through any technical or non-technical means.
• Colluding with other players to gain an unfair advantage in any game.
• Using hibajje for any money laundering, fraud, or other illegal financial activity.
• Attempting to access another player's account without authorisation.
• Exploiting software bugs or vulnerabilities for financial gain. Any such bugs must be reported to hibajje support immediately.
• Engaging in abusive, threatening, or harassing behaviour toward hibajje staff or other players.

08 Account Suspension and Closure

hibajje reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, if hibajje reasonably believes that:

• The player has breached any provision of these Terms.
• The player has provided false or misleading information.
• The player's account is being used for fraudulent, illegal, or abusive purposes.
• The player has engaged in bonus abuse or multi-accounting.
• Continued operation of the account poses a risk to hibajje or other players.
• hibajje is required to do so by applicable law or regulatory requirement.

Voluntary Account Closure

Players may request to close their hibajje account at any time by contacting customer support via live chat. Before closing your account, any pending withdrawals will be processed and any remaining balance will be returned to your registered payment method. Accounts closed voluntarily may be reopened upon request, subject to hibajje's discretion.

Self-Exclusion

Players who wish to exclude themselves from hibajje for responsible gaming reasons may request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion. During a self-exclusion period, the account will be locked and the player will not be able to log in, deposit, or place bets. Self-exclusion requests are processed within 24 hours. For more information, visit our Responsible Gaming page.

09 Responsible Gaming

hibajje is committed to promoting responsible gaming and providing tools that help players stay in control of their gambling activity. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm.

hibajje offers the following responsible gaming tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you spend.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Reality Checks: Regular pop-up reminders showing how long you have been playing and your net position.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Account Cooling-Off: Take a short break from your account without full self-exclusion.

If you are concerned about your gambling habits or those of someone you know, please visit our Responsible Gaming page for guidance and support resources.

10 Privacy and Data Protection

hibajje collects and processes personal data in accordance with our Privacy Policy, which is available at hibajje.io/privacy-policy. By using hibajje, you consent to the collection and processing of your personal data as described in the Privacy Policy.

hibajje uses your personal data to operate your account, process payments, verify your identity, comply with legal obligations, and communicate with you about your account and promotions. hibajje does not sell your personal data to third parties. All data is stored securely and protected with industry-standard encryption.

• You have the right to request access to the personal data hibajje holds about you.
• You have the right to request correction of inaccurate personal data.
• You have the right to request deletion of your personal data, subject to legal retention requirements.
• To exercise any of these rights, contact hibajje support via live chat or email.

11 Intellectual Property

All content on the hibajje platform, including but not limited to the hibajje logo, website design, graphics, text, game interfaces, software, and promotional materials, is the intellectual property of hibajje or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the hibajje platform for personal, non-commercial purposes in accordance with these Terms. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from hibajje without prior written permission.

• Scraping, crawling, or automated data extraction from hibajje is prohibited.
• Using hibajje's branding or trademarks without written permission is prohibited.
• Reverse engineering any part of the hibajje software is prohibited.

12 Limitation of Liability

To the fullest extent permitted by applicable law, hibajje shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the hibajje platform, including but not limited to loss of winnings, loss of data, or loss of profits.

hibajje's total liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

hibajje does not guarantee that the platform will be available at all times, free from errors, or free from viruses or other harmful components. hibajje will make reasonable efforts to maintain platform availability but cannot guarantee uninterrupted service.

13 Changes to These Terms

hibajje reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, hibajje will make reasonable efforts to notify registered players via email or an in-platform notification.

Your continued use of hibajje after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using hibajje and may request account closure by contacting support.

It is your responsibility to review these Terms periodically to stay informed of any updates. hibajje recommends checking this page whenever you return to the platform after an extended absence.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your hibajje account, please contact our support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly within the hibajje platform — the fastest way to get help.
• Email: [email protected]

For responsible gaming support, please visit our dedicated Responsible Gaming page. For information about how we handle your data, please review our Privacy Policy.